Solution orientation and problem-solving methods Seminar – Solving problems systematically and making the right decisions
On request
1 day
Online, Munich or in-house
800€ from 5 participants
German or English
Digital participant certificate
Structure instead of chaos – create clarity, develop solutions, prepare decisions: Complex work situations are part of everyday life in modern companies. However, many decisions are based on spontaneous assessments, incomplete information or hasty solutions. Our solution orientation and problem-solving methods seminar shows you how to analyze challenges in a well-founded manner, solve them in a structured way and communicate results effectively – in the team, in the project, in management.
With tried-and-tested problem-solving methods, clear communication models and two realistic case studies, you will learn a way of working that saves time, increases quality and gives you confidence in dealing with complex situations. This training is ideal for anyone who prepares decisions, analyzes problems or develops solutions – in day-to-day business, in projects and in transformation processes.
Contents and procedure - Solution orientation and problem-solving methods Seminar - Solving problems systematically and making the right decisions
Our training combines structured problem solving with solution-oriented communication – compact, practical and directly applicable.
Structured Problem Solving & Communication: 4-step model for problem solving & overview of methods and application based on a case study
- Clarify context
- Structured recording of the initial situation
- Define objectives, framework conditions and relevant facts
- Tools: Context analysis, fact-versus-interpretation
- Practice: Analysis of a case study to clearly describe a work situation
- Identify the core problem
- Recognize deviations from the target state
- Distinguishing symptoms from causes
- Tool: 5-Why-Analysis
- Practice: Deriving the central problem from a case study
- Develop and evaluate options for problem solving
- Develop multiple approaches to solutions instead of sticking to preconceptions
- Recognize distortions in thinking (solution bias, complexity bias, sunk cost fallacy)
- Evaluate options based on impact, effort and feasibility
- Tools: Impact-Effort-Matrix, prioritization methods
- Practice: Development and selection of a sound solution
- Communicate solutions clearly and to the right target group
- Present the problem and solution in a precise and structured way
- Communicate to management, teams or stakeholders in a target group-oriented manner
- Tool: Audience Need Message (ANM)
- Practice: Presentation of the case results as a team briefing and basis for decision-making
This is what you get from the solution orientation and problem-solving methods seminar - systematically solving problems and making the right decisions
After the seminar, you will have immediately usable skills to solve problems in everyday work more clearly, quickly and efficiently.
- Analyze problems in a structured way and describe them clearly
- Present situations based on facts (context, target state, facts)
- Reliably identify deviations and problem cores
- Develop and professionally evaluate several solution options
- Derive clear, practicable solution recommendations
- Communicating solutions to problems in a target group-oriented way - from team meetings to management meetings
- Presenting content in a structured way and preparing well-founded decisions
Who is the Solution Orientation and Problem Solving Methods Seminar - Systematically Solving Problems and Making the Right Decisions ideal for?
This training course is aimed at anyone who wants to tackle challenges in their day-to-day work in a structured way, prepare well-founded decisions and strengthen solution-oriented teamwork.
- Employees from all departments
- Teams that regularly solve problems or prepare decisions
- Specialists and project staff who want to work in a more structured way
- People who want to learn professional problem-solving methods
Participation requirements for the Solution orientation and problem-solving methods seminar - systematically solving problems and making the right decisions
No special prior knowledge is required for participation – an openness to structured work and the desire to use problem-solving methods effectively are sufficient.
Individual training, further education & in-house training courses
Whether as an online course, seminar or in-house training: we design the training flexibly according to your needs – digital and analog.
- Adaptation of content to your processes, data and real challenges
- Application of the methods to your own use cases
- Optional: extension with leadership training or communication training
- Ideal for teams that want to develop solutions together
About us as a training provider
We are a management consultancy with over 20 years of experience in analysis, project management, problem solving and organizational development. Our solution orientation and problem-solving methods seminar is based on methods that we use successfully every day in complex projects, transformation plans and management situations. In this way, we help people and companies to understand challenges more clearly, develop effective solutions and professionalize decision-making processes in the long term.
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Competence in solution orientation and problem-solving methods: Your team of trainers
As a Principal Consultant, Helen has more than 15 years of experience in project management and organizational change. She supports executives and project managers in clearly analyzing complex issues, preparing them in a structured way and communicating them in a solution-oriented manner for different stakeholders – precisely, practically and directly applicable.
Celina supports organizations and teams in challenging project and change situations. As a change manager, certified Scrum Master and coach, she brings in-depth experience in systematic analysis, decision-making and target group-oriented communication and helps participants to confidently transfer methods to real project challenges.
Request a non-binding appointment now
- Practical problem solving: Benefit from methods that have proven themselves in everyday project work and enable improvements in analysis and decision-making
- Customization: On request, we can tailor the training to your tasks, challenges and company processes
- Experienced trainers: Learn from experts who accompany complex situations in transformation, project and management contexts on a daily basis
- Immediately usable results: You will receive tools, templates and process models that you can use immediately after the seminar
TISAX and ISO certification for the Munich site only
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FAQ - Solution orientation & problem-solving methods seminar
Because complex situations, time pressure and incomplete information are increasing in everyday working life. Without a structured approach, rash decisions, endless discussions or solutions that do not address the actual problem arise. Structured problem solving creates clarity, saves time and prevents wrong decisions – especially in dynamic projects and management situations.
The focus is consistently on practice and realism: no abstract models, but real case studies, direct application to your own challenges and immediately usable tools. Participants practise analysis, prioritization, decision-making and communication in an overall system – not as isolated building blocks. This makes the seminar particularly effective for managers and project managers.
Yes – the seminar is deliberately structured in such a way that both beginners and experienced managers benefit equally. The methods are intuitive, clearly structured and immediately applicable. An open mind and a willingness to reflect on your own problem-solving style are all you need.
Very practical: two case studies, practice phases, teamwork and individualized application to real project situations ensure that what you learn can be used directly in your day-to-day work. The methods are not only taught, but also tried out – including feedback and transfer.
Yes – especially. Teams that develop a common problem logic avoid misunderstandings, reduce frictional losses and make decisions faster. Shared tools promote collaboration, increase quality and improve professional discussions in day-to-day work.
You will learn how to evaluate options, formulate clear recommendations and communicate the basis for decisions to the right audience. Tools such as audience-need messages (ANM) and structured storylines make it much easier to prepare decision papers, pitches or steering committees.
All participants receive templates, checklists and concrete step-by-step guides that can be used immediately in everyday working life. Practicing with your own examples creates direct transfer. On request, we can also support teams after the seminar with follow-ups, coaching or in-depth training sessions.
Yes – in terms of content and methodology. We adapt examples, exercises, forms of communication and decision-making models to your specific teams, projects and processes. This measurably increases the benefit and the learning curve becomes significantly steeper.
Online, hybrid, face-to-face or in-house – depending on your needs. The seminar is designed in such a way that all formats offer the same practical transfer. Tailor-made in-depth workshops are also possible (e.g. decision-making psychology, prioritization, communication logics).