Problem-solving skills and decision-making techniques Seminar for managers and project leaders
On request
1 day
Online, Munich or in-house
800€ from 5 participants
German or English
Digital participant certificate
Analyze clearly, decide faster, communicate convincingly: This problem solving seminar “Problem solving skills and decision-making techniques” is aimed at managers and project leaders who want to prepare complex situations in a structured way, prepare resilient management decisions and communicate results effectively within the team and company. You will learn a tried-and-tested 4-step approach to problem-solving and decision-making – from fact-based analysis and the development of viable options to appropriate communication to the team and leadership. Two realistic case studies and the application to your projects ensure direct transfer to meetings, project management and business decisions – impulses from Lean/Six Sigma (e.g. 5-Why) supplement prioritization and communication tools.
Contents and procedure - Problem-solving skills and decision-making techniques Seminar for managers and project leaders
Our problem-solving and decision-making training is consistently geared towards practical application and business benefits: You will gain sound methodological knowledge, work on realistic case studies and learn best practices to solve problems in a structured way and prepare management decisions in a confident and structured manner.
Structured Problem Solving & Communication: Overview of the 4-step model and first case study on its application
- Clarify context
- Record the initial situation in a structured manner; define objectives, framework conditions, relevant facts
- Tools: Context analysis, facts vs. interpretation
- Practice: Description of a project situation based on a case study
- Identify the core problem
- Recognize deviations from the target state; separate symptoms from causes
- Tool: 5-Why-Analysis (inspired by Lean/Six Sigma)
- Practice: Deriving the central problem from the case study
- Develop and evaluate solution options
- Generate multiple options; avoid typical biases (solution bias, complexity bias, sunk cost fallacy)
- Evaluation according to impact, effort, feasibility
- Tools: Impact-Effort-Matrix, prioritization methods
- Practice: Selection of a feasible solution based on the case study
- Communicate solutions clearly
- Structured presentation of problem, analysis and recommendation
- Target group-oriented communication for the project team, stakeholders and management
- Tool: Audience-need-message; management pitch and team briefing
- Practice: Processing the results of the case study
- Transfer to own project situations: Apply methods to current challenges of the participants; feedback loops in the team
What the problem-solving skills and decision-making techniques seminar for managers and project managers offers you
You will receive immediately applicable methods for clear analyses, viable decisions and convincing communication.
- Shared problem logic: from symptom to cause - a shared understanding within the team
- Higher decision quality: fact-based, less biased and comprehensible for management
- Focus & prioritization: consistently directing scarce resources towards effective options
- Speed with governance: faster decisions without sacrificing accuracy and quality
- Effective communication: clear storyline for each stakeholder - for commitment and implementation power
For whom is the problem-solving skills and decision-making techniques seminar for managers and project leaders ideal?
This training course is ideal for anyone who is responsible for results in dynamic, complex environments and wants to structure problems and decisions in a way that is appropriate for the target group.
- Managers, project managers and aspiring leaders in all industries
- Teams that want to strengthen structured problem solving, communication and decision-making in everyday project work
Participation requirements for the Problem-solving skills and decision-making techniques seminar for managers and project managers
No formal prior knowledge. The decisive factors are openness to new ways of thinking and a willingness to reflect.
Individual training, further education & in-house training courses
We design the seminar to fit your context – from project practice to management settings – with maximum transfer into your everyday life.
- Customized content
- Practical and relevant to everyday life
- Flexible dates and formats for your company
About us as a training provider
Our seminar is based on real consulting and management situations and teaches methods that actually work in day-to-day business. We combine clear models with practical examples so that participants can immediately apply what they have learned and make faster, more informed and more convincing decisions.
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Competence in problem-solving skills and decision-making techniques: Your team of trainers
As a Principal Consultant, Helen has more than 15 years of experience in project management and organizational change. She supports executives and project managers in clearly analyzing complex issues, preparing them in a structured way and communicating them in a solution-oriented manner for different stakeholders – precisely, practically and directly applicable.
Celina supports organizations and teams in challenging project and change situations. As a change manager, certified Scrum Master and coach, she brings in-depth experience in systematic analysis, decision-making and target group-oriented communication and helps participants to confidently transfer methods to real project challenges.
Request a non-binding appointment now
- Field-tested expertise: More than 20 years of experience in challenging management, project and decision-making situations
- Individual training courses: Content and examples tailored to your projects and goals
- Experienced trainers: Sound management know-how and many years of practical experience in complex situations
- Immediately applicable knowledge: Directly usable methods and templates for better analysis and decisions
TISAX and ISO certification for the Munich site only
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FAQ - Problem-solving skills & decision-making techniques seminar
Because unstructured decisions cost time, money and trust. In projects, teams and management situations, symptoms often arise that are mistakenly treated as causes – with correspondingly incorrect measures. A structured approach creates clarity, reduces wrong decisions, increases speed and improves the quality of management discussions and decisions.
The focus is not on theory, but on real application. Participants work on realistic cases, reflect on their own situations and practise both analysis and communication tools. The combination of problem-solving logic, decision-making models, Lean/Six Sigma elements and target group-oriented communication is rare – and enables immediate transfer to meetings, projects and management situations.
Yes – experienced managers in particular benefit from being able to organize complex situations more quickly, evaluate decision options more clearly and communicate their recommendations more convincingly. The seminar is particularly suitable for managers who regularly have to prepare decisions or whose teams often get stuck on the same problem.
Very practical: two case studies, exercises based on real situations of the participants and direct application of the method to current challenges. The content is implemented immediately – from problem definition and analysis to management recommendations. The focus is on concrete results rather than abstract models.
Yes – a central component is target group-oriented communication. Participants learn how to clearly structure decision-making logic, precisely formulate key messages and structure management pitches in such a way that management bodies quickly understand what is at stake. Tools such as audience-need messages are practiced in practice.
By working on real project situations, an applicable procedure is developed during the seminar. Participants receive tools, templates and checklists for analysis, prioritization and decision preparation. Many use the methods the very next day in meetings or steering committees – with an immediately noticeable effect.
No. Everything is explained step by step and applied to real-life examples. Tools such as 5-Why, prioritization methods or decision models are intuitive, quick to learn and can be used without prior knowledge. An open mind and a willingness to reflect are all you need.
Yes – the seminar is fully customizable. We adapt examples, exercises, forms of communication and tools to the respective context: project business, line management, transformation, technology/IT environment or management committees. This significantly increases relevance and transfer.
Yes – Participants receive a digital certificate of participation that can be used for internal development programs as well as for personnel / HR certificates.
For anyone who needs to make or prepare well-founded decisions: Managers, project managers, team leaders, product managers, technical roles, consultants or future managers. Especially for people who want more structure, clarity and communicative effectiveness in complex situations.
Teams that use a common problem logic make better decisions, faster and with fewer conflicts. The seminar creates a common language for root cause analysis, prioritization and recommendation – and thus improves collaboration and decision-making processes across the organization.