Consulting for process automation
In an era characterized by digital innovations and constantly changing business requirements, process automation plays a crucial role. Process automation is the transformation of manual or semi-automated business processes into automated processes with the help of advanced technologies.
Digitalization: Process automation aims to automate repeatable, manual tasks and business processes using technologies such as artificial intelligence (AI), machine learning, robotics and software solutions. This automation and digitalization extends across all areas of a company, from administrative processes to complex decision-making processes. At Ventum Consulting, however, we do not see process automation as the mere automation of workflows, but as a strategic initiative to transform your company towards efficiency, productivity and innovation.
Value creation: The aim of process automation is to optimize resources, reduce costs, establish efficient workflows and increase your company’s responsiveness to market changes. It allows your employees to focus on value-adding activities while repetitive steps are taken over by the technology. It also creates the basis for data-driven decisions by providing a comprehensive insight into operational performance.
Universal: Process automation can be used in almost all sectors and business areas, whether in the financial sector, healthcare, retail or the manufacturing industry. The constant development of technologies is constantly creating new opportunities for the automation, optimization and digitalization of business processes.
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Conclusion: The path to effective process automation requires a holistic approach, starting with the analysis of existing processes and applications through to the implementation and introduction of new applications and the continuous monitoring and adaptation of processes. Companies that follow this path benefit from increased efficiency, productivity and competitiveness. We are happy to assist you as consultants in the automation and digitalization of your processes.
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Matthias Fink, Ventum Consulting
Advantages of successful process automation
The automation of processes enables a drastic increase in efficiency in your company. The elimination of manual or repetitive tasks speeds up work processes. This leads to a reduction in throughput times and faster provision of products or services.
Automation helps to make optimum use of resources by reducing human working hours that would otherwise be spent on repetitive tasks. This leads to cost and time savings as well as better utilization of personnel for more demanding steps in the work process.
By automating routine tasks, skilled workers can use their skills for more complex and value-adding activities. This helps to motivate and retain your employees, which is particularly beneficial in industries with a shortage of skilled workers.
Automation reduces human error and ensures consistent, precise execution of tasks. This leads to higher product quality, as critical work processes are standardized and sources of error are minimized.
Automation increases customer satisfaction through faster response times, consistent service quality and the ability to process customer inquiries or orders efficiently. This contributes to customer retention and loyalty.
Automation frees your employees from repetitive tasks and allows them to focus on more creative and innovative activities. This promotes the development of new ideas and improves your company’s ability to innovate.
By automating processes, you can ensure that compliance standards are adhered to. This minimizes the risk of errors or violations of legal regulations. Automation also enables better traceability and documentation of processes.
Methods and possible applications for successful process automation
1. Object Centric Process Mining (OCPM):
Object Centric Process Mining is a method that aims to analyze company data and processes in order to gain insights into the actual execution of processes. Through the use of event logs and data analysis, OCPM enables the visualization and optimization of processes, the identification of bottlenecks and the improvement of process efficiency and quality.
2. robotic process automation (RPA):
RPA is a technology in which software robots automate repetitive business processes by mimicking human-like interactions with digital systems. With the help of rule-based scripts, RPA automates tasks in areas such as data processing, accounting and customer service. The technology integrates seamlessly into existing systems, improves efficiency and minimizes errors.
3. business object automation:
Business Object Automation focuses on the automation of business objects and entities in your company. This includes the automation of data flows, decision-making processes and workflows to enable seamless interaction between different systems and departments.
4. artificial intelligence (AI) and machine learning (ML):
AI and ML are technologies that enable systems to learn from data, recognize patterns and make decisions independently. In the context of process automation, AI and ML can be used to develop intelligent systems that are capable of analyzing, predicting and automating complex tasks. This includes the prediction of trends, the optimization of processes and the personalized adaptation of offers to customer needs.
5. supplementary methods and tools:
In addition to the methods mentioned, there are a variety of tools and technologies that can contribute to process automation. These include workflow management systems, business process management (BPM) software, low-code or no-code platforms and much more. These tools offer various options for modeling, automating and managing processes depending on the requirements and complexity of your company.
Process Mining with Celonis
Celonis hosted the second global Ecosystem Hackathon in October 2023, in which a team from Ventum Consulting took part alongside many other Celonis partners. The Ventum team presented a newly developed Celonis app for CBAM from scratch and won the world champion title with this innovative solution.
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FAQs on the topic of process automation
Process automation uses software, tools and technologies such as artificial intelligence (AI), machine learning, robotic process automation (RPA) and others to automate manual, repeatable or rule-based business processes. This is done by identifying, modeling and executing processes that were previously performed by humans. The aim is to increase efficiency, minimize errors and increase the speed of work processes.
There are different types of process automation, including robotic process automation (RPA), business process automation (BPA), cognitive automation, data-driven automation, as well as process mining and business intelligence-based automation. Each type aims to automate specific processes or aspects of business processes, using different technologies and approaches.
Automation processes offer numerous benefits, including increased efficiency, resource savings by reducing manual labor hours, improved accuracy and consistency of workflows, increased speed of response to requests or processes, and relieving employees of repetitive tasks so they can focus on more challenging activities.
RPA is a technology in which software robots automate repetitive business processes by mimicking human-like interactions with digital systems. With the help of rule-based scripts, RPA automates tasks in areas such as data processing, accounting and customer service. The technology integrates seamlessly into existing systems, improves efficiency and minimizes errors.
Examples of process automation include automated invoice processing, automated email notifications, warehouse management, automated customer inquiries using chatbots, automated data collection and analysis as well as automated HR processes such as onboarding or payroll.
Our team of experts is ready to discuss your individual requirements with you in a non-binding initial consultation. Let’s find out together how we can make your processes more efficient and support your business goals. We are convinced that with our knowledge, experience and passionate work, we can give your company a decisive competitive advantage with successful process automation.