{"id":25792,"date":"2025-03-25T14:44:31","date_gmt":"2025-03-25T13:44:31","guid":{"rendered":"https:\/\/www.ventum-consulting.com\/?p=25792"},"modified":"2025-08-19T09:52:10","modified_gmt":"2025-08-19T07:52:10","slug":"automated-response-to-delivery-status-requests-without-tracking-link","status":"publish","type":"post","link":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/","title":{"rendered":"Automated response to delivery status requests without tracking link"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25792\" class=\"elementor elementor-25792 elementor-25791\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f1e23dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f1e23dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-40ede64\" data-id=\"40ede64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9807453 elementor-widget elementor-widget-single_post_top_section\" data-id=\"9807453\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"single_post_top_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        <div class=\"single-post-top-section-wrapper\">\r\n            <div class=\"post-thumbnail\" style=\"background-image: url(https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg)\"><\/div>\r\n            <div class=\"post-metadata-wrap\">\r\n                <ul class=\"post-metadata\">\r\n                    <li class=\"calendar\">\r\n                        Ver\u00f6ffentlichung:                        <br>\r\n                        25.03.2025                    <\/li>\r\n                                        <li class=\"reading-time\">\r\n                        <span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\">Lesezeit:<\/span> <span class=\"rt-time\"> 9<\/span> <span class=\"rt-label rt-postfix\">Minuten<\/span><\/span>                    <\/li>\r\n                <\/ul>\r\n            <\/div>\r\n\r\n            <div class=\"post-categories title-decor\">\r\n                                Success Stories            <\/div>\r\n            \r\n                        \r\n            <div class=\"post-share-box share-wrap-copy show-right\">\r\n                <!-- ShareThis HERE -->\r\n            <\/div>\r\n            \r\n            <h1>Automated response to delivery status requests without tracking link<\/h1>\r\n        <\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc8338 elementor-widget elementor-widget-text-editor\" data-id=\"1fc8338\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>A manufacturer of gaming products with direct sales to end customers is affected by seasonal fluctuations in business. During peak periods (e.g. Black Friday, Christmas sales, discount campaigns, etc.), a large proportion of annual revenue is generated through new or repeat orders. This increased number of orders leads to an increase in downstream customer inquiries in Customer Care. During these peak periods, customer service staff increasingly reach the limits of their capacity. This results in some customer inquiries not being answered or being processed multiple times.    <\/strong><\/p><p><strong>Inquiries are passed manually between agents, which affects the first contact resolution rate (FCRR), response time and ultimately customer satisfaction. In the past, this has repeatedly led to orders being canceled due to long response times. <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14b03ce elementor-widget elementor-widget-text-editor\" data-id=\"14b03ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Industry: Manufacturer of gaming products | Period: 2 weeks | Team size: 1 consultant<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7210cfd\" data-id=\"7210cfd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-300f50f elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"300f50f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5bff0c5\" data-id=\"5bff0c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a54eb59 elementor-widget elementor-widget-heading\" data-id=\"a54eb59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Authors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a5fbfc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1a5fbfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c95f12 elementor-widget elementor-widget-heading\" data-id=\"2c95f12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Thomas<br> Buchner<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee5161 elementor-widget elementor-widget-heading\" data-id=\"3ee5161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Principal<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6806b8 elementor-shape-square e-grid-align-left elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"d6806b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-icon-email-2 elementor-repeater-item-4848bd0\" href=\"mailto:thomas.buchner@ventum.de?cc=website@ventum.de\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Icon-email-2<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email-2\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin-in elementor-repeater-item-7ea21d0\" href=\"https:\/\/www.linkedin.com\/in\/thomas-buchner-00b779169\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin-in<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin-in\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7fdbf1d elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fdbf1d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6a72625\" data-id=\"6a72625\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35ac724 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"35ac724\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5908d60 elementor-widget elementor-widget-heading\" data-id=\"5908d60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Matthias<br> Fink<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46a5c85 elementor-widget elementor-widget-heading\" data-id=\"46a5c85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Senior Manager<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-544d3c9 elementor-shape-square e-grid-align-left elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"544d3c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-icon-email-2 elementor-repeater-item-4848bd0\" href=\"mailto:matthias.fink@ventum.de?cc=website@ventum.de\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Icon-email-2<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email-2\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin-in elementor-repeater-item-7ea21d0\" href=\"https:\/\/www.linkedin.com\/in\/matthias-fink-0144b6133\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin-in<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin-in\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43ca14c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"43ca14c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34182b5\" data-id=\"34182b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d3c866 elementor-widget elementor-widget-heading\" data-id=\"3d3c866\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Status quo: semi-manual process - complex, slow, error-prone<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f491c18 elementor-widget elementor-widget-text-editor\" data-id=\"f491c18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Recording: <\/strong>Customer inquiries are sent to the internal CRM system via the website (contact form) with a category or by e-mail without a category.<\/li><li><strong>Categorization: <\/strong>The ticket created is opened manually by a Customer Care Agent, interpreted and assigned to the appropriate reason for the request.<\/li><li><strong>Assignment: <\/strong>The ticket must also be manually assigned to the corresponding customer.<\/li><li><strong>Information procurement: <\/strong>Information (e.g. from ERP, shipping service provider systems, production planning, etc.) must be extracted manually from various peripheral systems.<\/li><li><strong>Editing: <\/strong>The customer response is written manually using text modules and individually adapted to the respective application.<\/li><li><strong>Finalization:<\/strong> Finally, the ticket is checked and closed.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e320b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e320b6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c22af4\" data-id=\"1c22af4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e2888b6 elementor-widget elementor-widget-heading\" data-id=\"e2888b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Satisfied customers from SMEs and corporations<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d11f1a\" data-id=\"2d11f1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3548cff progress-bottom elementor-skin-carousel elementor-widget elementor-widget-media-carousel\" data-id=\"3548cff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;5&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;lazyload&quot;:&quot;yes&quot;,&quot;slides_per_view_tablet&quot;:&quot;4&quot;,&quot;slides_per_view_mobile&quot;:&quot;2&quot;,&quot;speed&quot;:5000,&quot;autoplay_speed&quot;:0,&quot;skin&quot;:&quot;carousel&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slider\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Liebherr\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Liebherr.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"BMW\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/BMW.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Allianz\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Allianz.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"SWM\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/SWM.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Telekom\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Telekom.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Accor\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Accor.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Knorr-Bremse\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Knorr-Bremse.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"DKB\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/DKB.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"MAN\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/MAN.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Vaillant\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Vaillant.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Continental\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Continental-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Traton\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Traton.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Hitachi\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Hitachi.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Novartis\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Novartis.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"VW\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/VW-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Eurofins\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Eurofins.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Messe\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Messe.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Siemens\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Siemens.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Bund-Naturschutz\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Bund-Naturschutz.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"DieAutobahn\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/DieAutobahn.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"T\u00dcV\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/TUeV.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Mercedes\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Mercedes-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Lampenwelt\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Lampenwelt-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Audi\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Audi-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"BME\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/BME.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Skoda\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Skoda-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Bosch\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/Bosch-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"undweitere\" data-background=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/08\/undweitere.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a04d35 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a04d35\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bb3b62b\" data-id=\"bb3b62b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e325459 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e325459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>&#8220;A simple thematic clustering of customer inquiries based on keywords is not enough to differentiate between standard and complex inquiries.&#8221;<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-c089fbb\" data-id=\"c089fbb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e2aeb2 elementor-widget elementor-widget-text-editor\" data-id=\"1e2aeb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automated systems that categorize requests according to keywords quickly reach their limits. A word like &#8220;invoice&#8221; can mean a simple copy request or a complex complaint. Without context, there is a risk that complex requests will be processed incorrectly or routed to self-service processes, leading to inefficient workflows and frustration.  <\/p><p>Instead of pure keyword recognition, intelligent systems are needed that understand formulations in context and automatically differentiate between standard and complex inquiries. This is the only way to make customer service efficient and customer-oriented. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-564e52d elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"564e52d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ad8616\" data-id=\"0ad8616\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d53e26 elementor-widget elementor-widget-image\" data-id=\"6d53e26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2048\" height=\"590\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/03\/AdobeStock_445114356-scaled-1-2048x590.png\" class=\"attachment-2048x2048 size-2048x2048 wp-image-28226\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/03\/AdobeStock_445114356-scaled-1-2048x590.png 2048w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/03\/AdobeStock_445114356-scaled-1-300x86.png 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/03\/AdobeStock_445114356-scaled-1-1024x295.png 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/03\/AdobeStock_445114356-scaled-1-768x221.png 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/03\/AdobeStock_445114356-scaled-1-1536x442.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc6153b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fc6153b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50c743c\" data-id=\"50c743c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84e7c85 elementor-widget elementor-widget-heading\" data-id=\"84e7c85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Intelligent Automation in Financial Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b63322c elementor-widget elementor-widget-text-editor\" data-id=\"b63322c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAlso discover our cases in\nFinancial Services.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fff2e5 btn-default elementor-widget elementor-widget-button\" data-id=\"1fff2e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/www.ventum-consulting.com\/en\/intelligent-automation-in-financial-services\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae672a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae672a1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4725a94\" data-id=\"4725a94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85cb78d elementor-widget elementor-widget-heading\" data-id=\"85cb78d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer care automation with communications mining<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39d5d52 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39d5d52\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80c8cbc\" data-id=\"80c8cbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a156141 elementor-widget elementor-widget-text-editor\" data-id=\"a156141\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>A typical example from the retail sector. In this case, the customer expresses two concerns: a service request (&#8220;reset password&#8221;) and an information request (&#8220;order status&#8221;). <\/strong><\/p><p>With classic routing engines, this email would either be pre-classified exclusively as &#8220;reset password&#8221; or as &#8220;order status&#8221;. To overcome this challenge, an artificial intelligence (communications mining) must be able to analyze the text, recognize the customer&#8217;s intention and mood and ideally send automated feedback to the customer describing the next steps. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-502e1f5 elementor-widget elementor-widget-image\" data-id=\"502e1f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"833\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Probemail-Ventum-2048x833.png\" class=\"attachment-2048x2048 size-2048x2048 wp-image-25840\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Probemail-Ventum-2048x833.png 2048w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Probemail-Ventum-300x122.png 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Probemail-Ventum-1024x417.png 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Probemail-Ventum-768x312.png 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Probemail-Ventum-1536x625.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d9a739 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6d9a739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In order to automatically process unstructured customer inquiries that are received via contact forms or emails, these inquiries must be structured and pre-classified according to the reason for the inquiry. So-called mixed orders can arise, particularly in the case of inquiries that allow free text. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-efb2087 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"efb2087\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e9d28c1\" data-id=\"e9d28c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b1948d elementor-widget elementor-widget-heading\" data-id=\"4b1948d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Receive request and recognize customer intent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45164bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45164bf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f963a66\" data-id=\"f963a66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-632b32b elementor-widget elementor-widget-image\" data-id=\"632b32b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"401\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/uipath-communications-mining-process-1024x401.png\" class=\"attachment-large size-large wp-image-26092\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/uipath-communications-mining-process-1024x401.png 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/uipath-communications-mining-process-300x117.png 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/uipath-communications-mining-process-768x301.png 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/uipath-communications-mining-process-1536x601.png 1536w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/uipath-communications-mining-process-2048x802.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">UiPath Communications Mining Process<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04a962c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04a962c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0bbdb80\" data-id=\"0bbdb80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a125989 elementor-widget elementor-widget-heading\" data-id=\"a125989\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automated clustering for a deeper understanding of requests<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c47c07f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c47c07f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6557c6a\" data-id=\"6557c6a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-881c950 elementor-widget elementor-widget-text-editor\" data-id=\"881c950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Communications Mining is either connected directly to the exchange server in Customer Care or filled with historical data. Once the data connection has been set up, an algorithm based on artificial intelligence (unattended learning algorithm, optimized for end customer communication) is launched. This algorithm forms clusters that group repetitive processes, requirements, problems or moods, for example.   The result is an AI-supported analysis of the emails, clustered according to the reason for the request. Mixed requests are assigned to several categories and can be identified in the analyses, for example by overlaps in a treemap. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c848e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c848e1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-011c635\" data-id=\"011c635\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b383535\" data-id=\"b383535\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8ee527 elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"f8ee527\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slider\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-ed095a0 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Priorisierungsmatrix 1 - Ventum\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><\/div><\/div><\/div><div class=\"elementor-repeater-item-5e1c093 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Priorisierungsmatrix 2 - Ventum\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><\/div><\/div><\/div><div class=\"elementor-repeater-item-9e3a225 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Priorisierungsmatrix 3 - Ventum\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ac36af8\" data-id=\"ac36af8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6025b65 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6025b65\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71454e7\" data-id=\"71454e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d60881 elementor-widget elementor-widget-heading\" data-id=\"6d60881\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">From data overload to efficiency - automation with a system<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b05d31 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b05d31\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b8f89b\" data-id=\"0b8f89b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62bcdad elementor-widget elementor-widget-text-editor\" data-id=\"62bcdad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-style: inherit; font-weight: inherit; background-color: var( --e-global-color-24cb6440 ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Source Sans Pro, Arial, sans-serif;\">It is not possible for Customer Care to manually read, understand, classify and process emails in real time in order to use this data as a basis for decision-making. Example: Without communications mining, it is difficult to recognize that an increased volume of inquiries may be due to an error on the customer website.   <\/span>The enormous amount of data in Customer Care can neither be effectively classified nor processed in interactive dashboards without technical support. With communications mining, however, the division is able to use the data efficiently, implement specific automation solutions for individual reasons for inquiries or make well-founded decisions for day-to-day business, such as resource planning. <\/p><p>A robot process can be started for each category or mixed category. The information extracted from the emails &#8211; such as customer numbers, order numbers or email addresses &#8211; is transferred directly to the robot to continue processing automatically.  The selection of a suitable process for automation is based on various criteria, such as the complexity of the request, variations in processing, development effort and processing frequency. With communications mining, statistical data such as the frequency of a specific request, processing times and response times can be used to identify the most promising automation candidates. <\/p><p>Methods such as process interviews, workshops and shadowing are also used to assess process complexity.  <span style=\"font-style: inherit; font-weight: inherit; background-color: var( --e-global-color-24cb6440 ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Source Sans Pro, Arial, sans-serif;\">The result of this procedure is a prioritized, weighted list of customer inquiries that are best suited for automation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-168fb7d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"168fb7d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0e21e24\" data-id=\"0e21e24\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1951d32 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1951d32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"747\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Automatisierung-einer-Anfrage-Ventum-1024x747.png\" class=\"attachment-large size-large wp-image-25842\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Automatisierung-einer-Anfrage-Ventum-1024x747.png 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Automatisierung-einer-Anfrage-Ventum-300x219.png 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Automatisierung-einer-Anfrage-Ventum-768x560.png 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Automatisierung-einer-Anfrage-Ventum-1536x1121.png 1536w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/Automatisierung-einer-Anfrage-Ventum-2048x1494.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Low-code automation with UiPath<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-828d6e7\" data-id=\"828d6e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c684afd elementor-widget elementor-widget-heading\" data-id=\"c684afd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Low-code automation with UiPath robots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f851f46 elementor-widget elementor-widget-text-editor\" data-id=\"f851f46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Robots are configured for the identified request reasons using the UiPath low-code automation platform, which take over the manual activities of the service employees. In this project, the missing delivery status due to invalid tracking information in the confirmation email to the customer was prioritized as the most important reason for the request. <\/p><p>To provide a precise response to a tracking request, the robot uses the information extracted from the emails to search for the required data in the relevant peripheral systems. Using the combination of email address and customer number, the robot can retrieve the original order information via an API in the ERP system. The production and delivery information is identified there.   This automated process ensures that customer inquiries are processed efficiently and error-free, while reducing the workload on service staff.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-799b158 elementor-widget elementor-widget-accordion\" data-id=\"799b158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1271\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1271\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Check production status:  <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1271\"><p>The robot determines the current production status of the order. If there are bottlenecks in the production process, it uses a predefined text module, supplements it with customer-specific information and sends a corresponding response email. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1272\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1272\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Check delivery status<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1272\"><p>Once production is complete, the robot retrieves the delivery information. Using the graphical user interface of the delivery service (e.g. DHL), it logs in with the retailer account, searches for the shipment and extracts the current tracking information. This information is used to inform the customer of the status of their delivery and provide a tracking link for self-service.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Check production status:\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The robot determines the current production status of the order. If there are bottlenecks in the production process, it uses a predefined text module, supplements it with customer-specific information and sends a corresponding response email. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Check delivery status\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Once production is complete, the robot retrieves the delivery information. Using the graphical user interface of the delivery service (e.g. DHL), it logs in with the retailer account, searches for the shipment and extracts the current tracking information. This information is used to inform the customer of the status of their delivery and provide a tracking link for self-service.  <\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b1a8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"11b1a8f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eff6fef\" data-id=\"eff6fef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a68f015 elementor-widget elementor-widget-heading\" data-id=\"a68f015\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Modules used from the UiPath platform<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9bb7aa4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9bb7aa4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-96cb97b\" data-id=\"96cb97b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78fe013 elementor-widget elementor-widget-heading\" data-id=\"78fe013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">UiPath Robot<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a61c1e5 elementor-widget elementor-widget-text-editor\" data-id=\"a61c1e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Robot that follows a predefined script for the automatic execution of business processes and can interact with various peripheral systems via interfaces or the user interface. This robot is operated on a virtual machine or physical machine at the customer&#8217;s site and is to be regarded as a virtual employee. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-47347e6\" data-id=\"47347e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2033cf4 elementor-widget elementor-widget-heading\" data-id=\"2033cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">UiPath Studio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20d69c0 elementor-widget elementor-widget-text-editor\" data-id=\"20d69c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Low-code development environment for the robot with numerous out-of-the-box connectors to peripheral systems such as SAP, O365, Zendesk, Celonis and many more, as well as the option of integrating the results from the UiPath platform into the robot<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4b65213\" data-id=\"4b65213\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d1eed3 elementor-widget elementor-widget-heading\" data-id=\"6d1eed3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">UiPath Document Understandig  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b176e3f elementor-widget elementor-widget-text-editor\" data-id=\"b176e3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Module for classifying and understanding documents with artificial intelligence. By training the documents, an AI model is created for a specific document category. This model is able to recognize tables with different numbers of lines, for example, and read the content correctly. A combination of OCR and AI is used to recognize characters and information.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2fe89a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2fe89a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-60d52b5\" data-id=\"60d52b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-478109c elementor-widget elementor-widget-heading\" data-id=\"478109c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your advantages at a glance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-ae0e351\" data-id=\"ae0e351\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ab57de elementor-widget elementor-widget-accordion\" data-id=\"1ab57de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2801\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2801\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Increased efficiency in processing<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2801\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2801\"><p>Automation significantly reduces processing times for complaints, allowing your customer service team to respond to customer concerns more quickly.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2802\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2802\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Reduction of processing errors<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2802\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2802\"><p>The use of automated systems minimizes the susceptibility to errors when entering and assigning complaint data, which leads to more reliable problem solving.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2803\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2803\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Cost savings and better ROI<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2803\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2803\"><p>The automation process pays for itself quickly and leads to noticeable cost savings in the operating budget, maximizing the return on investment.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2804\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2804\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Focus on value-adding activities<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2804\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2804\"><p>Employees have more time to deal with complex customer inquiries or strategic tasks instead of dealing with routine complaints processes.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2805\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2805\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Flexibility and scalability<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2805\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2805\"><p>The solution is adaptable and scalable so that future process changes or increasing numbers of complaints can be easily covered.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2806\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2806\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">  Seamless integration in SAP<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2806\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2806\"><p>The automatic assignment and processing of complaint cases in your existing SAP system ensures efficient internal communication and documentation.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2807\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2807\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Fast implementation times<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2807\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2807\"><p>The low-code technology enables rapid implementation and adaptation, so that your team benefits from optimized processes more quickly.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e905e45 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e905e45\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb9188e\" data-id=\"fb9188e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cd60b1b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd60b1b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-918c134\" data-id=\"918c134\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc62032 elementor-widget elementor-widget-heading\" data-id=\"cc62032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Thomas Buchner<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29ceaae elementor-widget elementor-widget-text-editor\" data-id=\"29ceaae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Principal and expert for automation topics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-890e10d elementor-icon-list--layout-inline elementor-list-item-link-inline elementor-widget elementor-widget-icon-list\" data-id=\"890e10d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:thomas.buchner@ventum.de?cc=website@ventum.de\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email-2\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/in\/thomas-buchner-00b779169\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin-in\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-355eeb2 btn-default elementor-widget elementor-widget-button\" data-id=\"355eeb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/www.ventum-consulting.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-40c147f\" data-id=\"40c147f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b455ef elementor-widget elementor-widget-image\" data-id=\"0b455ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"201\" height=\"300\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/01\/ventum-ansprechpartner_thomas-buchner-201x300.png\" class=\"attachment-medium size-medium wp-image-6166\" alt=\"Ventum Consulting Thomas Buchner\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/01\/ventum-ansprechpartner_thomas-buchner-201x300.png 201w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/01\/ventum-ansprechpartner_thomas-buchner.png 258w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-2258ccd\" data-id=\"2258ccd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8f08dc elementor-widget elementor-widget-heading\" data-id=\"c8f08dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Matthias Fink<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b3b432 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7b3b432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Manager and expert for automation topics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4185b elementor-icon-list--layout-inline elementor-list-item-link-inline elementor-widget elementor-widget-icon-list\" data-id=\"6c4185b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:matthias.fink@ventum.de?cc=website@ventum.de\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email-2\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/in\/matthias-fink-0144b6133\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin-in\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61e816e btn-default elementor-widget elementor-widget-button\" data-id=\"61e816e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/www.ventum-consulting.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-c5d6799\" data-id=\"c5d6799\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e4dd15 elementor-widget elementor-widget-image\" data-id=\"0e4dd15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"201\" height=\"300\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/01\/ventum-ansprechpartner_matthias-fink-201x300.png\" class=\"attachment-medium size-medium wp-image-6179\" alt=\"Ventum Consulting Matthias Fink\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/01\/ventum-ansprechpartner_matthias-fink-201x300.png 201w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/01\/ventum-ansprechpartner_matthias-fink.png 258w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a68b44a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a68b44a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38fb7b5\" data-id=\"38fb7b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99bf43d elementor-widget elementor-widget-heading\" data-id=\"99bf43d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us now without obligation and request a personal demo appointment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6fc7879 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fc7879\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ed74823\" data-id=\"ed74823\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c16743 elementor-list-item-link-inline elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-icon-list--layout-traditional elementor-widget elementor-widget-icon-list\" data-id=\"9c16743\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Understanding the solution:<\/strong> Learn more about the functions and possibilities<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Discover added value:<\/strong> Identify benefits specific to your business.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Live insights:<\/strong> Experience the solution in action.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Clarify questions:<\/strong> Discuss your requirements with our experts.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f6d2af elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"0f6d2af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2951397 elementor-widget elementor-widget-image-carousel\" data-id=\"2951397\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;2&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Bild Karussell\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 2\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/03\/tuev-rheinland-logo-ventum-consulting.png\" alt=\"tuev-rheinland-logo-ventum-consulting\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 2\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/03\/tisax-logo-ventum-consulting.png\" alt=\"tisax-logo-ventum-consulting\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49bb0ad elementor-widget elementor-widget-text-editor\" data-id=\"49bb0ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>TISAX and ISO certification for the Munich office only<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-898db5d\" data-id=\"898db5d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b038d8e uael-cf7-check-yes uael-cf7-button-center elementor-widget-mobile__width-initial uael-cf7-style-box uael-cf7-input-size-sm uael-cf7-btn-size-sm uael-cf7-highlight-style-default elementor-widget elementor-widget-uael-cf7-styler\" data-id=\"b038d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-cf7-styler.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class = \"uael-cf7-container\">\n\t\t\t\t\t\t<div class = \"uael-cf7 uael-cf7-style elementor-clickable\">\n\t\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f29004-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"29004\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/25792#wpcf7-f29004-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"29004\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f29004-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"name-fields\">\n\t<div class=\"first-name\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Vorname*\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"last-name\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nachname*\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Telefon\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Ihre Nachricht\" name=\"your-message\"><\/textarea><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Website Kontaktformular\" type=\"hidden\" name=\"text\" \/>\n<\/p>\n<div class=\"checkbox-box\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">*Ich stimme zu, dass meine personenbezogenen Daten - wie in der Datenschutzerkl\u00e4rung beschrieben - zur Bearbeitung meiner Anfrage  gespeichert werden. Diese Zustimmung kann ich jederzeit mit Wirkung f\u00fcr die Zukunft widerrufen.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"checkbox-box\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-112\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-112\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich habe Interesse an Informationen zu Veranstaltungen und Firmennews per E-Mail. Ich kann mich jederzeit abmelden. Ich stimme zu, dass meine personenbezogenen Daten - wie in der Datenschutzerkl\u00e4rung beschrieben - zur Zusendung und Analyse der E-Mails verarbeitet werden. Diese Zustimmung kann ich jederzeit mit Wirkung f\u00fcr die Zukunft widerrufen.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div style=\"font-size:11px;line-height:1.2;\">\n\t<p>*Pflichtfeld\n\t<\/p>\n<\/div>\n<div class=\"btn-wrap\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Kostenlose Beratung sichern\" \/>\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap kc_captcha\" data-name=\"kc_captcha\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"captcha-image\" ><span class=\"cf7ic_instructions\">Bitte beweise, dass du kein Spambot bist und w\u00e4hle das Symbol<span> Auto<\/span>.<\/span><label><input aria-label=\"1\" type=\"radio\" name=\"kc_captcha\" value=\"bot\" \/><svg aria-hidden=\"true\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M488 313v143c0 13-11 24-24 24H348c-7 0-12-5-12-12V356c0-7-5-12-12-12h-72c-7 0-12 5-12 12v112c0 7-5 12-12 12H112c-13 0-24-11-24-24V313c0-4 2-7 4-10l188-154c5-4 11-4 16 0l188 154c2 3 4 6 4 10zm84-61l-84-69V44c0-6-5-12-12-12h-56c-7 0-12 6-12 12v73l-89-74a48 48 0 00-61 0L4 252c-5 4-5 12-1 17l25 31c5 5 12 5 17 1l235-193c5-4 11-4 16 0l235 193c5 5 13 4 17-1l25-31c4-6 4-13-1-17z\"\/><\/svg><\/label><label><input aria-label=\"2\" type=\"radio\" name=\"kc_captcha\" value=\"kc_human\" \/><svg aria-hidden=\"true\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M500 168h-55l-8-21a127 127 0 00-120-83H195a127 127 0 00-120 83l-8 21H12c-8 0-14 8-11 16l8 24a12 12 0 0011 8h29a64 64 0 00-33 56v48c0 16 6 31 16 42v62c0 13 11 24 24 24h48c13 0 24-11 24-24v-40h256v40c0 13 11 24 24 24h48c13 0 24-11 24-24v-62c10-11 16-26 16-42v-48c0-24-13-45-33-56h29a12 12 0 0011-8l8-24c3-8-3-16-11-16zm-365 2c9-25 33-42 60-42h122c27 0 51 17 60 42l15 38H120l15-38zM88 328a32 32 0 010-64c18 0 48 30 48 48s-30 16-48 16zm336 0c-18 0-48 2-48-16s30-48 48-48 32 14 32 32-14 32-32 32z\"\/><\/svg><\/label><label><input aria-label=\"3\" type=\"radio\" name=\"kc_captcha\" value=\"bot\" \/><svg aria-hidden=\"true\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M512 176a176 176 0 01-209 173l-24 27a24 24 0 01-18 8h-37v40c0 13-11 24-24 24h-40v40c0 13-11 24-24 24H24c-13 0-24-11-24-24v-78c0-6 3-13 7-17l162-162a176 176 0 11343-55zm-176-48a48 48 0 1096 0 48 48 0 00-96 0z\"\/><\/svg><\/label>\r\n    <\/span>\r\n    <span style=\"display:none\">\r\n        <input type=\"text\" name=\"kc_honeypot\">\r\n    <\/span><\/span><\/span>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a53fc68 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a53fc68\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b5f204\" data-id=\"9b5f204\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73bee78 uae-toc-hide-heading elementor-widget elementor-widget-template\" data-id=\"73bee78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"8682\" class=\"elementor elementor-8682 elementor-2351 elementor-2351\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b7506dc elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b7506dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-41771cb9\" data-id=\"41771cb9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1015b41f elementor-widget elementor-widget-heading\" data-id=\"1015b41f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Take a look at our news<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6092d0c6\" data-id=\"6092d0c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26175f5 btn-default elementor-widget elementor-widget-button\" data-id=\"26175f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/www.ventum-consulting.com\/en\/insights\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">All news<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be06fb0 uael-post__link-complete-yes posts uael-post__arrow-outside elementor-widget elementor-widget-uael-posts\" data-id=\"be06fb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_slides_to_show&quot;:4,&quot;classic_slides_to_show_tablet&quot;:2,&quot;classic_slides_to_show_mobile&quot;:1}\" data-widget_type=\"uael-posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-post__header\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__body\">\n\t\t\t\n\t\t\n\t\t<div class=\"uael-blog-terms-position-above_content uael-post-image-top uael-post-grid uael-posts\" data-query-type=\"custom\" data-structure=\"carousel\" data-layout=\"\" data-page=\"25792\" data-skin=\"classic\" data-filter-default=\"\" data-offset-top=\"30\" data-post_slider=\"{&quot;slidesToShow&quot;:4,&quot;slidesToScroll&quot;:1,&quot;autoplaySpeed&quot;:5000,&quot;autoplay&quot;:true,&quot;infinite&quot;:true,&quot;pauseOnHover&quot;:true,&quot;speed&quot;:500,&quot;arrows&quot;:true,&quot;dots&quot;:false,&quot;rtl&quot;:false,&quot;prevArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-prev\\&quot; aria-label=\\&quot;Previous\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-left\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;nextArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-next\\&quot; aria-label=\\&quot;Next\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-right\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;responsive&quot;:[{&quot;breakpoint&quot;:1024,&quot;settings&quot;:{&quot;slidesToShow&quot;:2,&quot;slidesToScroll&quot;:2}},{&quot;breakpoint&quot;:767,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\" data-equal-height=\"\" data-post-count=\"4\">\n\n\t\t\t\t\t\t\t<div class=\"uael-post-grid__inner uael-post__columns-4 uael-post__columns-tablet-2 uael-post__columns-mobile-1\">\n\t\t\t\n<div class=\"uael-post-wrapper   trainings \">\n\t<div class=\"uael-post__bg-wrap uael-bg-wrap-disabled \">\n\n\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-champion-training\/\" target=\"_self\" class=\"uael-post__complete-box-overlay\" aria-label=\"Link Complete Box\"><\/a>\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-inner-wrap-disabled\">\n\n\t\t\t\t<div class=\"uael-post__thumbnail\">\n\t\t\t\n\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-champion-training\/\" target=\"_self\" title=\"AI Champion Training \u2013 Build Knowledge, Shape Change, Effectively Integrate AI into Your Organization\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"853\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_402579454-scaled.jpeg\" class=\"attachment-full size-full wp-image-47736\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_402579454-scaled.jpeg 2560w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_402579454-300x100.jpeg 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_402579454-1024x341.jpeg 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_402579454-768x256.jpeg 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_402579454-1536x512.jpeg 1536w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_402579454-2048x682.jpeg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap uael-content-wrap-disabled\">\n\t\t\t\t\t\t\t<div class=\"uael-post__terms-wrap\"><span class=\"uael-post__terms\"><span class=\"uael-listing__terms-link\">Trainings<\/span><\/span><\/div>\n\t\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-champion-training\/\" target=\"_self\">\n\t\t\t\tAI Champion Training \u2013 Build Knowledge, Shape Change, Effectively Integrate AI into Your Organization\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-champion-training\/\" target=\"_self\" aria-labelledby=\"uael-post-47729\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-47729>Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   news \">\n\t<div class=\"uael-post__bg-wrap uael-bg-wrap-disabled \">\n\n\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/news\/top-consultant-2026\/\" target=\"_self\" class=\"uael-post__complete-box-overlay\" aria-label=\"Link Complete Box\"><\/a>\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-inner-wrap-disabled\">\n\n\t\t\t\t<div class=\"uael-post__thumbnail\">\n\t\t\t\n\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/news\/top-consultant-2026\/\" target=\"_self\" title=\"Top Consultant 2026: Ventum Consulting Named One of the Best Consulting Firms for the Second Year in a Row\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1006\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/TC26-hero-scaled.png\" class=\"attachment-full size-full wp-image-47766\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/TC26-hero-scaled.png 2560w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/TC26-hero-300x118.png 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/TC26-hero-1024x403.png 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/TC26-hero-768x302.png 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/TC26-hero-1536x604.png 1536w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/TC26-hero-2048x805.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap uael-content-wrap-disabled\">\n\t\t\t\t\t\t\t<div class=\"uael-post__terms-wrap\"><span class=\"uael-post__terms\"><span class=\"uael-listing__terms-link\">News<\/span><\/span><\/div>\n\t\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/news\/top-consultant-2026\/\" target=\"_self\">\n\t\t\t\tTop Consultant 2026: Ventum Consulting Named One of the Best Consulting Firms for the Second Year in a Row\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/www.ventum-consulting.com\/en\/news\/top-consultant-2026\/\" target=\"_self\" aria-labelledby=\"uael-post-47717\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-47717>Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   trainings \">\n\t<div class=\"uael-post__bg-wrap uael-bg-wrap-disabled \">\n\n\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-leadership-training-rethinking-leadership-strengthening-teams-shaping-transformation\/\" target=\"_self\" class=\"uael-post__complete-box-overlay\" aria-label=\"Link Complete Box\"><\/a>\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-inner-wrap-disabled\">\n\n\t\t\t\t<div class=\"uael-post__thumbnail\">\n\t\t\t\n\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-leadership-training-rethinking-leadership-strengthening-teams-shaping-transformation\/\" target=\"_self\" title=\"AI Leadership Training \u2013 Rethinking Leadership, Strengthening Teams, Shaping Transformation\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1527\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_434165765-scaled.jpeg\" class=\"attachment-full size-full wp-image-46850\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_434165765-scaled.jpeg 2560w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_434165765-300x179.jpeg 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_434165765-1024x611.jpeg 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_434165765-768x458.jpeg 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_434165765-1536x916.jpeg 1536w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/AdobeStock_434165765-2048x1221.jpeg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap uael-content-wrap-disabled\">\n\t\t\t\t\t\t\t<div class=\"uael-post__terms-wrap\"><span class=\"uael-post__terms\"><span class=\"uael-listing__terms-link\">Trainings<\/span><\/span><\/div>\n\t\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-leadership-training-rethinking-leadership-strengthening-teams-shaping-transformation\/\" target=\"_self\">\n\t\t\t\tAI Leadership Training \u2013 Rethinking Leadership, Strengthening Teams, Shaping Transformation\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/www.ventum-consulting.com\/en\/trainings\/ai-leadership-training-rethinking-leadership-strengthening-teams-shaping-transformation\/\" target=\"_self\" aria-labelledby=\"uael-post-47645\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-47645>Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   news \">\n\t<div class=\"uael-post__bg-wrap uael-bg-wrap-disabled \">\n\n\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/news\/cyber-community-rooftop-night\/\" target=\"_self\" class=\"uael-post__complete-box-overlay\" aria-label=\"Link Complete Box\"><\/a>\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-inner-wrap-disabled\">\n\n\t\t\t\t<div class=\"uael-post__thumbnail\">\n\t\t\t\n\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/news\/cyber-community-rooftop-night\/\" target=\"_self\" title=\"Cyber Community Rooftop Night \u2013 Social Engineering in the Age of AI\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1152\" src=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/revel8xVentum-Header-scaled.jpg\" class=\"attachment-full size-full wp-image-47165\" alt=\"\" srcset=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/revel8xVentum-Header-scaled.jpg 2560w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/revel8xVentum-Header-300x135.jpg 300w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/revel8xVentum-Header-1024x461.jpg 1024w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/revel8xVentum-Header-768x346.jpg 768w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/revel8xVentum-Header-1536x691.jpg 1536w, https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2026\/06\/revel8xVentum-Header-2048x922.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap uael-content-wrap-disabled\">\n\t\t\t\t\t\t\t<div class=\"uael-post__terms-wrap\"><span class=\"uael-post__terms\"><span class=\"uael-listing__terms-link\">News<\/span><\/span><\/div>\n\t\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/www.ventum-consulting.com\/en\/news\/cyber-community-rooftop-night\/\" target=\"_self\">\n\t\t\t\tCyber Community Rooftop Night \u2013 Social Engineering in the Age of AI\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/www.ventum-consulting.com\/en\/news\/cyber-community-rooftop-night\/\" target=\"_self\" aria-labelledby=\"uael-post-47073\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-3\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-47073>Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__footer\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In view of the pressing global environmental problems, the European Union has taken a bold and decisive step with the introduction of the EU Deforestation Regulation (EUDR). This regulation aims to integrate sustainable practices into trade and industry to ensure that products on the EU market do not contribute to deforestation or forest degradation. This strategic guide provides businesses with a comprehensive overview of the basics and timelines of the EUDR, highlights the far-reaching implications for businesses inside and outside the EU, and shows how businesses can successfully navigate these new challenges. With the expertise of Ventum Consulting, we support you not only in meeting legal requirements, but also in achieving sustainable competitive advantages.<\/p>\n","protected":false},"author":24,"featured_media":25836,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[54],"tags":[154,164,173,140,141,51,46,129],"class_list":["post-25792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories","tag-ai","tag-ai-data-analytics-en","tag-ai-und-data-success-story","tag-business-intelligence-en","tag-digital-engineering-en","tag-process-automation-en","tag-project-management","tag-sustainability-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI-automated response to delivery status requests<\/title>\n<meta name=\"description\" content=\"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automated response to delivery status requests\" \/>\n<meta property=\"og:description\" content=\"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/\" \/>\n<meta property=\"og:site_name\" content=\"Ventum Consulting - Digitalisierung, Vernetzung, Agilisierung\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-25T13:44:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-19T07:52:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1708\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"hlam@ventum.de\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Automated response to delivery status requests\" \/>\n<meta name=\"twitter:description\" content=\"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"hlam@ventum.de\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/\"},\"author\":{\"name\":\"hlam@ventum.de\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#\\\/schema\\\/person\\\/3ba213ba5ab8f677bdd4b91f33802d49\"},\"headline\":\"Automated response to delivery status requests without tracking link\",\"datePublished\":\"2025-03-25T13:44:31+00:00\",\"dateModified\":\"2025-08-19T07:52:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/\"},\"wordCount\":1684,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ventum-consulting.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/AdobeStock_411823544-scaled.jpeg\",\"keywords\":[\"AI\",\"AI - Data &amp; Analytics\",\"AI und Data Success Story\",\"Business Intelligence\",\"Digital Engineering\",\"Process Automation\",\"Project Management\",\"Sustainability\"],\"articleSection\":[\"Success Stories\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/\",\"url\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/\",\"name\":\"AI-automated response to delivery status requests\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ventum-consulting.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/AdobeStock_411823544-scaled.jpeg\",\"datePublished\":\"2025-03-25T13:44:31+00:00\",\"dateModified\":\"2025-08-19T07:52:10+00:00\",\"description\":\"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.ventum-consulting.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/AdobeStock_411823544-scaled.jpeg\",\"contentUrl\":\"https:\\\/\\\/www.ventum-consulting.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/AdobeStock_411823544-scaled.jpeg\",\"width\":2560,\"height\":1708,\"caption\":\"Happy charming woman using smartphone while working with laptop at home\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/success-stories\\\/automated-response-to-delivery-status-requests-without-tracking-link\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Automated response to delivery status requests without tracking link\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/\",\"name\":\"Ventum Consulting - Digitalisierung, Vernetzung, Agilisierung\",\"description\":\"Gemeinsam gestalten wir Ihre digitale Transformation\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#organization\",\"name\":\"Ventum Consulting GmbH & Co.KG\",\"alternateName\":\"Ventum Consulting\",\"url\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ventum-consulting.com\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/ventum-logo.svg\",\"contentUrl\":\"https:\\\/\\\/www.ventum-consulting.com\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/ventum-logo.svg\",\"caption\":\"Ventum Consulting GmbH & Co.KG\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/ventum-consulting\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ventum-consulting.com\\\/en\\\/#\\\/schema\\\/person\\\/3ba213ba5ab8f677bdd4b91f33802d49\",\"name\":\"hlam@ventum.de\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/41c537c4aedc66e7e23db924044c95ec695c1ce2a494f93c9997ad18612d1b5a?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/41c537c4aedc66e7e23db924044c95ec695c1ce2a494f93c9997ad18612d1b5a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/41c537c4aedc66e7e23db924044c95ec695c1ce2a494f93c9997ad18612d1b5a?s=96&d=mm&r=g\",\"caption\":\"hlam@ventum.de\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"AI-automated response to delivery status requests","description":"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/","og_locale":"en_US","og_type":"article","og_title":"Automated response to delivery status requests","og_description":"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now","og_url":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/","og_site_name":"Ventum Consulting - Digitalisierung, Vernetzung, Agilisierung","article_published_time":"2025-03-25T13:44:31+00:00","article_modified_time":"2025-08-19T07:52:10+00:00","og_image":[{"width":2560,"height":1708,"url":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg","type":"image\/jpeg"}],"author":"hlam@ventum.de","twitter_card":"summary_large_image","twitter_title":"Automated response to delivery status requests","twitter_description":"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now","twitter_image":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg","twitter_misc":{"Written by":"hlam@ventum.de","Est. reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/#article","isPartOf":{"@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/"},"author":{"name":"hlam@ventum.de","@id":"https:\/\/www.ventum-consulting.com\/en\/#\/schema\/person\/3ba213ba5ab8f677bdd4b91f33802d49"},"headline":"Automated response to delivery status requests without tracking link","datePublished":"2025-03-25T13:44:31+00:00","dateModified":"2025-08-19T07:52:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/"},"wordCount":1684,"publisher":{"@id":"https:\/\/www.ventum-consulting.com\/en\/#organization"},"image":{"@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg","keywords":["AI","AI - Data &amp; Analytics","AI und Data Success Story","Business Intelligence","Digital Engineering","Process Automation","Project Management","Sustainability"],"articleSection":["Success Stories"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/","url":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/","name":"AI-automated response to delivery status requests","isPartOf":{"@id":"https:\/\/www.ventum-consulting.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/#primaryimage"},"image":{"@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg","datePublished":"2025-03-25T13:44:31+00:00","dateModified":"2025-08-19T07:52:10+00:00","description":"AI automation of delivery status requests with UiPath \u2714 Low-code \u2714 Reduces manual work \u2714Increases customer satisfaction \ud83e\udc82 Find out more now","breadcrumb":{"@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/#primaryimage","url":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg","contentUrl":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2025\/01\/AdobeStock_411823544-scaled.jpeg","width":2560,"height":1708,"caption":"Happy charming woman using smartphone while working with laptop at home"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ventum-consulting.com\/en\/success-stories\/automated-response-to-delivery-status-requests-without-tracking-link\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.ventum-consulting.com\/en\/"},{"@type":"ListItem","position":2,"name":"Automated response to delivery status requests without tracking link"}]},{"@type":"WebSite","@id":"https:\/\/www.ventum-consulting.com\/en\/#website","url":"https:\/\/www.ventum-consulting.com\/en\/","name":"Ventum Consulting - Digitalisierung, Vernetzung, Agilisierung","description":"Gemeinsam gestalten wir Ihre digitale Transformation","publisher":{"@id":"https:\/\/www.ventum-consulting.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ventum-consulting.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ventum-consulting.com\/en\/#organization","name":"Ventum Consulting GmbH & Co.KG","alternateName":"Ventum Consulting","url":"https:\/\/www.ventum-consulting.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ventum-consulting.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/04\/ventum-logo.svg","contentUrl":"https:\/\/www.ventum-consulting.com\/wp-content\/uploads\/2023\/04\/ventum-logo.svg","caption":"Ventum Consulting GmbH & Co.KG"},"image":{"@id":"https:\/\/www.ventum-consulting.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/ventum-consulting\/"]},{"@type":"Person","@id":"https:\/\/www.ventum-consulting.com\/en\/#\/schema\/person\/3ba213ba5ab8f677bdd4b91f33802d49","name":"hlam@ventum.de","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/41c537c4aedc66e7e23db924044c95ec695c1ce2a494f93c9997ad18612d1b5a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/41c537c4aedc66e7e23db924044c95ec695c1ce2a494f93c9997ad18612d1b5a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/41c537c4aedc66e7e23db924044c95ec695c1ce2a494f93c9997ad18612d1b5a?s=96&d=mm&r=g","caption":"hlam@ventum.de"}}]}},"_links":{"self":[{"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/posts\/25792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/comments?post=25792"}],"version-history":[{"count":10,"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/posts\/25792\/revisions"}],"predecessor-version":[{"id":30069,"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/posts\/25792\/revisions\/30069"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/media\/25836"}],"wp:attachment":[{"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/media?parent=25792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/categories?post=25792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ventum-consulting.com\/en\/wp-json\/wp\/v2\/tags?post=25792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}