Switching the main IT service provider for a large-scale corporation is a highly complex and risk-entailing project. The foundation of a successful transition project is a transition plan aligning many stakeholders with a wide range of interests.

  • Transition of 450 corporate applications without one single rollback
  • Completion within 1,5 years - a new record for our client
  • Future-proof documentation of all Cis
  • Service provider enabling regarding process quality

Challenge

In-time change of control with virtually no downtime, including all production critical application

Our customer, a leading utility vehicle producer with a multitude of worldwide locations, awarded the corporate IT to a new outsourcing partner. The packages to be delivered included SAP operations, network, datacenter, security, web applications & web security as well as cross functions. The transition had to be completed within 18 months while the last transition of the same services took over four years. Apart from this ambitious timeframe, production critical applications had to be transitioned from one datacenter to a new one without any negative impact or delays.

Solution

It's much more than project management: Delivering projects the Ventum way

After advising our customer regarding their underlying sourcing strategy, Ventum was to the obvious choice to deliver the transition. Our technical know-how enabled us to avoid common pitfalls when developing marketable services and assured, that the signed contract included guidelines for a successful transition. The intimate knowledge of the IT at hand allowed us to build a simple technical solution for another common problem: a fundamental lack of documentation and transparency, especially regarding the application landscape. This database comes with a hassle-free update process that already lays the foundation for future sourcing endeavors.

Customer value

From start to finish line in 18 months

  • Successful completion of the transition within 1,5 years
  • Virtually no unplanned downtime
  • Active communication and reporting of transition progress as well as early discovery of potential project risks
  • Complete documentation of the whole IT landscape

Contact

Philipp Karner

T. +49 89 122219642
philipp.karner@ventum.de

Dr. Christoph Römer

T. +43 15 3534220
office@ventum.com

Philipp Schneidenbach

T. +49 89 122219642
philipp.schneidenbach@ventum.de

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