Challange

Tensions between management culture, leadership and project management.

• Chinese never report problems to their superiors
• Chinese never ask their superiors and rarely their colleagues for help or support
• Proofs or admission of mistakes mean loss of face for the Chinese and thus the end of the relationship
• Procurement of missing information takes place via the personal relationship environment (Guanxi 关系)
• This increases the following effects:
  - Experienced Western managers do not reach their goals with their methods.
  - Problems are detected late or too late.
  - Chinese employees resign for no apparent reason to the manager.
  - Approx. 70% of all projects fail or are over time or budget.

Solution

Our approach for successful cooperation is the China Management Model (CMM™).

• CMM™ is a management hybrid of scientifically validated content of Western management methods and Chinese social values
• CMM™ is designed for Chinese and Western managers at all levels. It focuses on developing personal leadership skills while being flexible enough for any business situation
• CMM™ is coaching & training for all managers on the basis of real cases and is backed up with the minimum theory required
• Ventum trainers and coaches have had experience in the Chinese market for joint ventures of German OEMs since 2006.

Customer value

The benefit for the participants:

• Toolset and recommended practices for successfully managing multinational projects and organizations in China
• Mutual respect, understanding and acceptance of different patterns of behaviour
• A working and mutually accepted model of cooperation
• Self-Assessment according to the CMM™ program

The success of CMM™ is clearly measurable, as the project results become better and the employees' satisfaction increases, due to a management and project culture understood by both sides.
CMM™ is already being used with great popularity by, among others, three automotive OEMs in their organizations and projects in China.